Monthly Archives: November 2014

Most Frequently Asked Questions From Customers Last Year

chicken-noodle-soupHow do you keep your meals fresh and frozen?

We cook our meals in small batches and we flash freeze them right away to avoid using preservatives. To keep them frozen during their transition from our warehouse to their new home we package the meals inside a Styrofoam cooler with enough dry ice to assure the meals to be frozen upon arrival.

Can we use more than one discount / Promo code at the same time?

Our system will only take one.

What happens if the receiver is not home?

If the FedEx driver feels it’s safe to leave the package out in front of the door, the driver will leave it. The meals will be in good condition as long as the recipient comes back later that day and stores the meals on the freezer.

Why are the Meal Packs on the Special Diet Menu on more than one menu?

We like to give our customer selections/options. Of course the Renal and Dialysis meals have a closer look  due to certain restrictions such as having to monitor the potassium, phosphorus, protein. They fall under the other categories/options because their nutritionals are monitored in a similar way.

How do your meal programs work?

If you are looking for an automatic shipment we will need a credit card on file, what meals you prefer or don’t prefer (Fish, No Fish etc ), how often you would like to get your meals (once a week, once every other week or once a month) and how many of them. We have no fees, and meals can be changed or cancelled at any time. For regular orders placed every 30 days or less and at $125 or more, delivery is free.

I’m trying to use a promo code for free shipping but it’s not going through?customer-support

Four possible reasons:

  1. The promo code is expired.
  2. If the promo code states free shipping on orders of $80 or more and the price is 79.99 our system won’t recognize 79.99 as $80.
  3. If one of your items is from the Special Deals menu, that item won’t count towards the total.
  4. No free shipping to Hawaii and Alaska because it’s not ground.

Would it be possible to get meals that are both renal and diabetic friendly?

It is definitely possible to get meals that are both renal and diabetic. The menu that I would recommend would be the renal menu. We alternate some of our renal meals into the diabetic menu just because they are monitored the same way as diabetic meals with low sugar and low sodium except that on renal we more closely monitor the potassium, protein and phosphorus. You will see some of our renal meals in the diabetic menu, but not all the diabetic meals on the renal menu, just because some diabetic meals may be high in potassium, protein and phosphorus.

Do you ship outside of United States /Internationally/ Puerto Rico?

Due to other countries having certain regulations we aren’t able to deliver our meals outside of the United States beside Hawaii and Alaska . The shipping cost for Hawaii and Alaska might be a little on the high side since we have to ship them on a plane, but its definitely possible.

I live outside of the United States and I’m trying to place an order for someone who lives in the United States, but I’m not able to place the handmadeorder online?

Due to our high security system our system won’t allow you to place the order online however you may place your order over the phone. The number for international calls is 650-941-2260. You may also email us the list of the items you want and in separate emails send us your credit card information. (Credit card number in one email, your address and CSV number in a separate email for security)

Where are your meals prepared?

We have  individual kitchens in California.

Do you use organic products or ingredients?

We try working closely with organic ingredients but since some of our products are in demand we have to use the ingredients that are available to us.

Are there any antibiotics in the chicken products, or any hormones in the beef products?

No antibiotics in our chickens and no hormones in our beef products.

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What to Serve the Diabetic Santa

Santa Claus seated for Christmas DinnerWhat do you serve for Christmas dinner when you have a diabetic guest? You do not want to have two dinners on one table – one for everyone else and one for your special guest. That would be awkward. But you need your diabetic Santa to enjoy the meal like everyone else.

Relax. MagicKitchen.com has a full menu of special diet meals, complete with a choice of main courses and side dishes, just for people with diabetes. The menu has everything you can expect on a Christmas dinner table, from meats, to fish and cheeses – besides the pasta, rice and noodles. Only you and the diabetic guest will know there is anything out of the ordinary on that table.

How to Choose the Right Food for a Diabetic Guest

People with diabetes are not supposed to eat foods that will upset their blood sugar levels. You can tell what those risky foods are by checking out the Glycemic Index. That is the nutritionist ranking of foods according to their effect on blood sugar. But you need not go that far. The bad foods are pretty obvious if you keep in mind that high sugar content and carbs are what you are avoiding.

So, forget candies, cookies, sodas and all sweet-tooth snacks like fries. Forget processed carbohydrates foods too – that is anything made from white flour like white bread and white rice.

french-green-beansBut, mercifully, people with diabetes can safely eat many kinds of ‘normal’ foods as long as the food is chosen carefully and cooked specially for them. For example, fried meats, fatty cuts, bacon, regular cheeses, poultry with skin and fried fish are bad for diabetes. Processed vegetables and fruits are also off the menu. Yet, fresh vegetables and fruits are perfectly safe – because they have no additives. So are certain cuts of meats and foods from wholesome wheat, rice or corn grains.

That is the secret of MagicKitchen.com’s HomeStyle diabetes meals. They include foods that seem so normal, only you and your diabetic Santa will know there is a special diet on the Christmas table. They include stewed and grilled beef, sweet and sour chicken, cod and shrimp. Even turkey is on the menu. Plus a variety of fruits, green and pinto beans, cauliflower, peas, mushrooms and whole grain pasta, rice and noodles.

Now everyone on the table can enjoy your Christmas dinner. Merry Christmas!

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Remember Food Gifts for Seniors This Holiday Season

santa-apprivedWe get and give a considerable amount of gifts this time of the year. Well, what better gift to receive than one you can eat? Food always has the potential to brighten someone’s day. MagicKitchen.com delights in offering you flavors that will help you recall cherished moments of the past. If you are looking for something tasty but different to send someone this holiday season, look no further. We have the best edible gifts for seniors-perfect for the holidays.

Good nutrition equals good health for anybody looking to stay healthy but this fact is most pivotal for seniors, especially those with chronic diseases. As you get older, life changes indefinitely. A senior couple will sometimes not indulge in cooking for two because it is simply boring and tiresome. Maybe they are used to good family dinners but the kids have moved out. This makes them neglect their important nutritional needs. For seniors, poor eating habits can result in poor physical health, loneliness and depression.

That is where MagicKitchen.com comes in: We understand that seniors need the best kind of nutritional care. Our meals for seniors are oeuvre d’art. The home made menu comprises a large variety of meals for diversified tastes. They are chef prepared by hand in small batches to ensure that they are healthy and nutritious. We only deal in quality assurance. MagicKitchen.com also provides a separate menu of full meals. These are referred to as MK Meals, a special diet for seniors with health conditions. We have healthy choices such as low-fat and diabetic-friendly options. Our health conscious HomeStyle menu option has low-fat, low carbs, low sodium, vegetarian, dairy free and gluten- free meal options. It is really simple; just pop it into the freezer, and when you want the meals into the microwave or oven.

As you get older, your appetite changes. MagicKitchen.com wants to make eating an activity that seniors look forward to. Our quick-fix meals contribute to your general wellness. Any typical advice for a senior would be to use less salt, drink more water and take in a lot of minerals and vitamins. Luckily, our chef-prepared menu is a supply of all these things for any senior. There is no reason for seniors to be deprived of great meals during the holidays; MagicKitchen.com has you covered. Browse through our HomeStyle menu and find the perfect food gift that will tempt your great aunt, parents or grandparents’ taste. Make merry this holiday with our variety of special diet and gourmet foods.

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How To Maintain Your Sanity During the Holidays

The holidays are a great time when all close and distant family members are together. They exchange gifts and tell stories and share happiness. Thanksgiving, Christmas and the New Year, so close together, give us a reason to meet up. But despite all the joy, this is the time when people are most stressed and they lose weight on their wallets, reach card limits and end up with huge expenses.

For the sake of the happiness of kids, cousins and family members it is hard to keep yourself from shopping and spending on preparing large dinner parties and home decorations. But with clever planning and by using some innovative ideas, you can keep your sanity.

Thanksgiving Planning made easy. Sides and Desserts, you cook the bird!

Don’t Over-Commit

One of the worst mistakes you can make is committing or giving hope to someone for a gift that you later regret promising. Promising your kids something on the holidays which you regret later for not being able to buy because of the expense, or to do because of a lack of time, will make you feel really bad. It’s good to plan with your family or friends but over planning can actually ruin your holidays. Don’t commit to someone for a gift that is expensive or you think that you might not be able to provide.

If you feel that you will have very little time to prepare someone’s special dish, don’t promise. That way, you won’t have to stand in line or rush to stores or overspend on something, but instead you will be able to make the dishes you’re comfortable with making.

Make a Plan

You will not succeed until you plan, and you need to have a good plan in order to save time, money and energy. If you didn’t over commit, you can create a list of gifts that you wish to give. Holidays often disturb budget but if you set a maximum budget that you can afford, you will have a boundary which you must try to stay inside. Speak to other family members and friends, and share your thoughts on gift prices, so you won’t receive an expensive gift which you can’t reciprocate.

Make a list of all the expenses for dinner and meals, total spending on gifts and cost of home decoration items. Try to fit all the gifts that you want to buy within your set budget, and feel free to replace expensive gifts with cheaper ones – the goal is to reach the maximum set budget of gifts. Do the same for food and decoration. Ordering food online such as at http://www.magickitchen.com/menu/thanksgiving.html will save you some bucks on groceries and time of preparation.

You also don’t need to stress by doing all the cooking in one day or over a weekend, but it will be much better if you start the day before the weekend for the following holiday. It’s all about planning but don’t forget to note down everything.

todoWelcome All the Help You Have

Get all the help you can find. You can get your kids to decorate the room and even vacuum the carpet and dust furniture. Make lists as to who is doing what, shopping, cleaning and cooking. Weekends are a great time to shop but so busy. If you can shop in off hours, you’ll save time waiting in lines. Or if you can find an item online then there is no better way to save time because these days most online stores offer free shipping.

If your cousin or friend offer some help bring them on-board – you can offer your help in return. You can also save some time on cooking by ordering meals online.

Make Bright Ideas

Some really good bright ideas can do wonders. Instead of giving gifts to everyone, you can invite everyone over the dinner and agree to donate a certain amount to charity instead of spending money on gifts.

Buying a gift can be expensive but giving gift certificates might work for you. You can choose your amount and let the recipients choose gifts themselves. If you had been planning a world tour, you can visit your favorite place during holidays, away from all the stress and worries of shopping.

Holiday Smiles are the name of the game!
Holiday Smiles are the name of the game!

Learn to Forget and Say No

Holidays bring smiles and charms but it is really hard to remain sweet to everyone, because some people will be expecting so much from you while others might be taking more of your time than they should. For instance, if you have friends coming over or you have your own plans you should learn to say no to other invitations. You don’t need to go to every event. Be polite but firm when others want to exchange expensive gifts.

Try to enjoy the meals you prepare. You are already stressed and you worked all day to prepare your meal, but it is also a good idea to delay your party so that you can become a guest and just enjoy the dinner.

Holiday is a time for which people wait all year, and it should be a reason to enjoy, not stress out. The best way to enjoy it is to plan and think differently, and take advice from your family and friends.

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